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[bioontology-support] BioPortal

James Malone malone at ebi.ac.uk
Wed Aug 19 00:52:38 PDT 2009


Ah that's good though as it seems to have worked - i.e. it did restart. 
She was browsing EFO at the time, tree and searches on the ontology.

Thanks for looking into this for me.

James


> Hi James,
>
> The error was due to Tomcat running out of memory. There are precautions
> set-up to check and automatically re-start the site if a problem is
> detected. From this side, it looks like the site error was noticed ~7:14am
> PDT and re-started ~7:35.
>
> Do you happen to know what trainer was demoing at the time?
>
> Trish
>
>>-----Original Message-----
>>From: James Malone [mailto:malone at ebi.ac.uk]
>>Sent: Tuesday, August 18, 2009 8:43 AM
>>To: Trish Whetzel
>>Cc: support at bioontology.org
>>Subject: Re: [bioontology-support] BioPortal
>>
>>Hi Trish,
>>
>>Seems to be back now cheers - was reported to me by one of our trainers
>>this afternoon when they were trying to demo EFO via BioPortal (which i
>>also verified) - was coming up with "Sorry something has gone wrong
>>page" :)
>>
>>James
>>
>>
>>
>>Trish Whetzel wrote:
>>> Hi James,
>>>
>>> I am able to access the web site and use the features (on Mac with
>>> Firefox). Are there still issues with access?
>>>
>>> Trish
>>>
>>>
>>> On Aug 18, 2009, at 8:24 AM, James Malone wrote:
>>>
>>>> Hi,
>>>>
>>>> BioPortal appears to be down.
>>>>
>>>> Thanks,
>>>>
>>>> James
>>>>
>>>>
>>>> --
>>>> European Bioinformatics Institute, Wellcome Trust Genome Campus,
>>>> Hinxton, Cambridge, CB10 1SD, United Kingdom
>>>> Tel: + 44 (0) 1223 494 676
>>>> Fax: + 44 (0) 1223 492 468
>>>> _______________________________________________
>>>> bioontology-support mailing list
>>>> bioontology-support at lists.stanford.edu
>>>> https://mailman.stanford.edu/mailman/listinfo/bioontology-support
>>
>>
>>--
>>European Bioinformatics Institute,
>>Wellcome Trust Genome Campus,
>>Hinxton,
>>Cambridge, CB10 1SD,
>>United Kingdom
>>Tel: + 44 (0) 1223 494 676
>>Fax: + 44 (0) 1223 492 468
>
>


-- 
EMBL Outstation - Hinxton,
European Bioinformatics Institute,
Wellcome Trust Genome Campus,
Hinxton,
Cambridge, CB10 1SD,
United Kingdom
Fax: + 44 (0) 1223 492 468




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