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[bioontology-support] [bioontology-info] Web Service down?

Trish Whetzel whetzel at stanford.edu
Tue Oct 12 19:01:05 PDT 2010


Hi Victor, 

I'm cc'ing our support mailing list so that others can work with you to resolve this issue since I have limited access to email.

Best regards,
Trish 


On Oct 13, 2010, at 9:11 AM, Victor Pisacane wrote:

> So you are saying that you are actually blocking my specific IP? Am I doing something wrong? textToAnnotate should be filled in, but if it is not is that not handled by service?
>  
> It seem to be not working again for me:
>  
> <Outlook.jpg>
> 
> From: Trish Whetzel [mailto:whetzel at stanford.edu] 
> Sent: Tuesday, October 12, 2010 3:27 PM
> To: Victor Pisacane
> Subject: Re: [bioontology-info] Web Service down?
> 
> Hi Victor, 
> 
> Based on an apparent error in the formatting of the web service call, your IP address was blocked. Can you confirm that the textToAnnotate parameter contains data for all calls?
> 
> Thanks,
> Trish 
> 
> 
> On Oct 13, 2010, at 7:17 AM, Victor Pisacane wrote:
> 
>> It looks like it was just down for a short time (about 2 hrs ago until 10 min ago). Seems to be working fine now. Thanks
>> 
>> From: Trish Whetzel [mailto:whetzel at stanford.edu] 
>> Sent: Tuesday, October 12, 2010 3:14 PM
>> To: Victor Pisacane
>> Cc: info at bioontology.org; webmaster at bioontology.org; support
>> Subject: Re: [bioontology-info] Web Service down?
>> 
>> Hi Victor,
>> 
>> You should now be able to access the Annotator. Based on the format your data was being sent to the Annotator we were receiving errors. The error was that there appeared to be an empty textToAnnotate parameter. Were you receiving results from all Annotator web service calls?
>> 
>> Best regards,
>> Trish
>> 
>> 
>> On Oct 13, 2010, at 6:45 AM, Victor Pisacane wrote:
>> 
>>> I was using the Annotation webservice last week with great results. Now it is giving permissions errors and access errors, etc.
>>> 
>>> Did something change? Is site down right now?
>>> 
>>> Thanks for the help, 
>>> Victor
>>> 
>>> _______________________________________________
>>> bioontology-info mailing list
>>> bioontology-info at lists.stanford.edu
>>> https://mailman.stanford.edu/mailman/listinfo/bioontology-info
>> 
>> Trish Whetzel, PhD
>> Outreach Coordinator
>> The National Center for Biomedical Ontology
>> Ph: 650-721-2378
>> whetzel at stanford.edu
>> http://www.bioontology.org
>> 
>>  
>> 
> 

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