[bioontology-support] [NCBO BioPortal] Password Reset

[Trish Whetzel]

Hi Lori, 

I am not able to reproduce an error with re-setting a password. I used the "Lost Password" link [1] and only one email was sent, the temporary password in the email allowed me to login and I was then able to use the BioPortal Account form to re-set my password. Would you mind trying to re-set your password again? 

Thanks,
Trish 

[1] http://bioportal.bioontology.org/lost_pass


On Aug 1, 2011, at 9:51 AM, Phillips, Lori C. wrote:

> Turns out the apikey is fine... I had a cut and paste error....
> Password is not working though. 
> 
> -----Original Message-----
> From: Trish Whetzel [mailto:whetzel at stanford.edu] 
> Sent: Monday, August 01, 2011 12:33 PM
> To: Phillips, Lori C.
> Cc: support at bioontology.org
> Subject: Re: [bioontology-support] [NCBO BioPortal] Password Reset
> 
> Hi Lori,
> 
> Can you email me directly the web service call including apikey value that is
> not working? In the meantime, I'll test out the password reminder feature. 
> 
> Trish 
> 
> 
> On Aug 1, 2011, at 6:25 AM, Phillips, Lori C. wrote:
> 
>> My apikey is no longer working either 
>> 
>> -----Original Message-----
>> From: Phillips, Lori C. 
>> Sent: Monday, August 01, 2011 9:12 AM
>> To: 'support at bioontology.org'
>> Subject: RE: [NCBO BioPortal] Password Reset
>> 
>> Last week I  asked for a new password.
>> I received 2 separate emails (back to back) with a new password 
>> but have not been able to login with the new password.
>> I also get an error message on login
>> 	"We're sorry but something has gone wrong."
>> 
>> Thanks
>> Lori Phillips
>> (lcphillips)
>> 
>> 
>> 
>> 
>> 
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