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[bioontology-support] Bioportal REST down?

Trish Whetzel whetzel at
Thu Dec 22 07:58:26 PST 2011

I'm not aware of any issues with the Search Web service or reports of outages from other users. When you encounter an issue, please send an email with the web service call you are using and the error message returned so that we can investigate. 


On Dec 22, 2011, at 7:14 AM, Zhu, Qian, Ph.D. wrote:

> Hi Trish,
> Yes, we are using web services in our program, using the same link you listed below.
> Right now the service is back up, but it's down frequently. Any suggestion are very welcome!
> Thanks
> Qian
> From: Trish Whetzel [mailto:whetzel at] 
> Sent: 2011年12月21日 17:43
> To: Zhu, Qian, Ph.D.
> Cc: support at
> Subject: Re: Bioportal REST down?
> Hi Qian,
> Which web services are down, are you accessing the Web service from the BioPortal Web interface or directly via your program and you are using the Web service in your program what is the web service call that you are sending, e.g. 
> Trish 
> On Dec 21, 2011, at 1:50 PM, Zhu, Qian, Ph.D. wrote:
>> Hi Trish,
>> We have problems about bioportal rest services, it's down right now! and we have experienced that it's down very frequently, any limitation we have to pay attention when we use that?
>> Thanks for any help from you!
>> Qian
> Trish Whetzel, PhD
> Outreach Coordinator
> The National Center for Biomedical Ontology
> Ph: 650-721-2378
> Now on Twitter:!/bioontology
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