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[bioontology-support] FW: Bioportal REST down?

Zhu, Qian, Ph.D. Zhu.Qian at mayo.edu
Thu Dec 22 11:40:05 PST 2011


Hi Trish,
 
Please see below errors we get at this time, any suggestions?
 
Thanks
Qian

________________________________

From: Lian, Zonghui 
Sent: 2011年12月22日 13:37
To: Zhu, Qian, Ph.D.
Subject: RE: Bioportal REST down?



503, this time.

Server returned HTTP response code: 503 for URL: http://rest.bioontology.org/bioportal/search/disturbance?ontologyids=1423&isexactmatch=0&apikey=2105f7bc-8d44-4a08-814f-01bb910318fc 

 

 

________________________________

From: Trish Whetzel [mailto:whetzel at stanford.edu] 
Sent: 2011年12月22日 9:58
To: Zhu, Qian, Ph.D.
Cc: support at bioontology.org
Subject: Re: Bioportal REST down?

I'm not aware of any issues with the Search Web service or reports of outages from other users. When you encounter an issue, please send an email with the web service call you are using and the error message returned so that we can investigate. 

 

Thanks,

Trish 

 

 

On Dec 22, 2011, at 7:14 AM, Zhu, Qian, Ph.D. wrote:

 

Hi Trish,

 

Yes, we are using web services in our program, using the same link you listed below.

Right now the service is back up, but it's down frequently. Any suggestion are very welcome!

 

Thanks

Qian

 

________________________________

From: Trish Whetzel [mailto:whetzel at stanford.edu] 
Sent: 2011年12月21日 17:43
To: Zhu, Qian, Ph.D.
Cc: support at bioontology.org
Subject: Re: Bioportal REST down?

Hi Qian,

 

Which web services are down, are you accessing the Web service from the BioPortal Web interface or directly via your program and you are using the Web service in your program what is the web service call that you are sending, e.g. http://rest.bioontology.org/bioportal/search/?query=Gene&apikey=YourAPIKey? 

 

Trish 

 

 

On Dec 21, 2011, at 1:50 PM, Zhu, Qian, Ph.D. wrote:

 

Hi Trish,

 

We have problems about bioportal rest services, it's down right now! and we have experienced that it's down very frequently, any limitation we have to pay attention when we use that?

 

Thanks for any help from you!

Qian

 

Trish Whetzel, PhD

Outreach Coordinator

The National Center for Biomedical Ontology

Ph: 650-721-2378

http://www.bioontology.org <http://www.bioontology.org/> 

 

Now on Twitter: http://twitter.com/#!/bioontology

and "Like" us on Facebook: http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153

 

 

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