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[bioontology-support] Bioportal REST down?

Trish Whetzel whetzel at stanford.edu
Thu Dec 22 14:42:30 PST 2011


I've notified the sysadmin of the issue and the Search Web service is now working. 

Trish 


On Dec 22, 2011, at 11:40 AM, Zhu, Qian, Ph.D. wrote:

> Hi Trish,
>  
> Please see below errors we get at this time, any suggestions?
>  
> Thanks
> Qian
> 
> From: Lian, Zonghui 
> Sent: 2011年12月22日 13:37
> To: Zhu, Qian, Ph.D.
> Subject: RE: Bioportal REST down?
> 
> 503, this time.
> Server returned HTTP response code: 503 for URL:http://rest.bioontology.org/bioportal/search/disturbance?ontologyids=1423&isexactmatch=0&apikey=2105f7bc-8d44-4a08-814f-01bb910318fc 
>  
>  
> From: Trish Whetzel [mailto:whetzel at stanford.edu] 
> Sent: 2011年12月22日 9:58
> To: Zhu, Qian, Ph.D.
> Cc: support at bioontology.org
> Subject: Re: Bioportal REST down?
> 
> I'm not aware of any issues with the Search Web service or reports of outages from other users. When you encounter an issue, please send an email with the web service call you are using and the error message returned so that we can investigate. 
>  
> Thanks,
> Trish 
>  
>  
> On Dec 22, 2011, at 7:14 AM, Zhu, Qian, Ph.D. wrote:
>  
> 
> Hi Trish,
>  
> Yes, we are using web services in our program, using the same link you listed below.
> Right now the service is back up, but it's down frequently. Any suggestion are very welcome!
>  
> Thanks
> Qian
>  
> From: Trish Whetzel [mailto:whetzel at stanford.edu] 
> Sent: 2011年12月21日 17:43
> To: Zhu, Qian, Ph.D.
> Cc: support at bioontology.org
> Subject: Re: Bioportal REST down?
> 
> Hi Qian,
>  
> Which web services are down, are you accessing the Web service from the BioPortal Web interface or directly via your program and you are using the Web service in your program what is the web service call that you are sending, e.g. http://rest.bioontology.org/bioportal/search/?query=Gene&apikey=YourAPIKey? 
>  
> Trish 
>  
>  
> On Dec 21, 2011, at 1:50 PM, Zhu, Qian, Ph.D. wrote:
>  
> 
> Hi Trish,
>  
> We have problems about bioportal rest services, it's down right now! and we have experienced that it's down very frequently, any limitation we have to pay attention when we use that?
>  
> Thanks for any help from you!
> Qian
>  
> Trish Whetzel, PhD
> Outreach Coordinator
> The National Center for Biomedical Ontology
> Ph: 650-721-2378
> http://www.bioontology.org
>  
> Now on Twitter: http://twitter.com/#!/bioontology
> and "Like" us on Facebook: http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153
>  
>  
> 

Trish Whetzel, PhD
Outreach Coordinator
The National Center for Biomedical Ontology
Ph: 650-721-2378
http://www.bioontology.org

Now on Twitter: http://twitter.com/#!/bioontology
and "Like" us on Facebook: http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153

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