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[bioontology-support] Feedback

Ray Fergerson ray.fergerson at
Mon Jun 13 17:22:22 PDT 2011



Yes we are having severe performance problems at the moment that we are
looking into. At times the system clears up and the performance is fine
but, as you have found, it is often unusably slow. We are working on it
but I cannot give you a definite time when it will be fixed. We are well
aware of the problem though.




From: Elodie Portales-Casamar [mailto:elodie at] 
Sent: Monday, June 13, 2011 11:04 AM
To: ray.fergerson at
Cc: whetzel at; support at
Subject: Re: [bioontology-support] Feedback


Hi Ray,
I'm having a hard time accessing the ontologies. Every page takes minutes
to load and often times everything freezes and nothing will load at all.
I really like this bioportal with the trees and visualization systems that
are offered but it has now become too slow to be usable.
Any plans to improve the performance in the near future would be greatly

Elodie Portales-Casamar, phD,
Neuroinformatics Core Manager, NeuroDevNet
CHiBi | 2125 East Mall | Vancouver, BC | V6T 1Z4

Tel: +1 (604) 827-5643 | Cell: +1 (604) 345-3181 | Fax: +1 (604) 822-9126
email: elodie at | web:

On 11-06-10 11:50 AM, Ray Fergerson wrote: 

The automatic pull is back up and both of these ontologies have been

-----Original Message-----
From: bioontology-support-bounces at
[mailto:bioontology-support-bounces at] On Behalf Of
Elodie Portales-casamar
Sent: Thursday, June 09, 2011 9:41 AM
To: Trish Whetzel
Cc: support at Support
Subject: Re: [bioontology-support] Feedback
Hi Trish,
The 2 ontologies I'm working with are the Human Disease Ontology and
Human Phenotype Ontology.
However, if the automatic updates are back up and running within a
week, I can wait.
On 2011-06-09, at 9:29 AM, Trish Whetzel  <mailto:whetzel at>
<whetzel at> wrote:

Is there a specific ontology that you are using and need to access

the most recent version? If so, this can be manually updated.

On Jun 8, 2011, at 5:43 PM, support at wrote:

Name : Elodie Portales-Casamar
Email : elodie at
I was wondering why the ontologies haven't been updated since May


Is there a plan to update them soon?
bioontology-support mailing list
bioontology-support at


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