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[bioontology-support] [ncbo-annotator-users] 500 errors from the Annotator service

Trish Whetzel whetzel at stanford.edu
Thu Jun 23 10:21:11 PDT 2011


Hi Ben, 

Thanks for sending this email to the support mailing list. We'll look into this issue. 

Trish 


On Jun 23, 2011, at 9:39 AM, Benjamin Good wrote:

> For the last three weeks or so, the Annotator has become very unreliable.  It is reporting HTTP 500 errors for a large proportion of requests.  Repeating identical requests sometimes succeeds and sometimes do not.
> 
> These problems appear to coincide with the introduction of the new authentication policy.  
> 
> Please let us know what is going on.  I have a live service that depends on the Annotator...
> 
> thanks
> -Ben
> 
> 
> On Fri, Jun 10, 2011 at 12:55 PM, Taciana Gomes <taciana.alessandra at gmail.com> wrote:
> I did make a client with c#
> 
> 
> ---------- Forwarded message ----------
> From: Taciana Gomes <taciana.alessandra at gmail.com>
> Date: 10 June 2011 16:46
> Subject: Re: [ncbo-annotator-users] 500 errors from the Annotator service
> To: ben.mcgee.good at gmail.com
> 
> 
> Hi, I have this problem too.
> I dont know what can be.. 
> 
> On 8 June 2011 18:06, Benjamin Good <ben.mcgee.good at gmail.com> wrote:
> I've been experiencing a large number of HTTP 500 errors from the Annotator service over the past few days.  
> 
> Repeating exactly the same request sometimes produces an error and sometimes does not..  My client currently tries a request up to ten times before quitting - sometimes the first one works, sometimes the third, sometimes the 5th and sometimes never..
> 
> What going on?
> 
> thanks
> -Ben
> 
> 
> 
> -- 
> ____________________________________________
> Taciana Alessandra Gomes Cruz
> MSc in Computer Science
> Federal University of Pernambuco – UFPE/Brazil
> Fone: (19) 8185-8516
> 
> 
> 
> 
> 
> -- 
> ____________________________________________
> Taciana Alessandra Gomes Cruz
> MSc in Computer Science
> Federal University of Pernambuco – UFPE/Brazil
> Fone: (19) 8185-8516
> 
> 
> 
> _______________________________________________
> bioontology-support mailing list
> bioontology-support at lists.stanford.edu
> https://mailman.stanford.edu/mailman/listinfo/bioontology-support

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