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[bioontology-support] error to create new account

julio.dosreis at tudor.lu julio.dosreis at tudor.lu
Tue Oct 25 00:07:10 PDT 2011


Hi

please find attached a screenshot.. The recaptcha does not appear as you 
can see in the image. 

I'm geographically located in Luxembourg.

thanks

Julio Cesar DOS REIS
Ph.D. Student
CR SANTEC 
Centre de Recherche Public Henri Tudor
2A, rue Kalchesbrück
L-1852 Luxembourg
Tél:  +352 42 59 91 3358
e-mail: julio.dosreis at tudor.lu




From:   Paul R Alexander <palexander at stanford.edu>
To:     Trish Whetzel <whetzel at stanford.edu>
Cc:     "support at bioontology.org Support" <support at bioontology.org>, 
julio.dosreis at tudor.lu
Date:   25-10-11 06:16
Subject:        Re: [bioontology-support] error to create new account



All the troubleshooting I can do has not been able to reproduce the 
error. Can you send us a screenshot of the new account page so we can 
see exactly what is going on? Also, can you let us know where you are 
located in case your geographic area has a known issue with reCAPTCHA?

Thanks,
Paul R Alexander
Web / UI Developer
NCBO BioPortal
Stanford Center for Biomedical Informatics Research


On Mon Oct 24 19:58:16 2011, Trish Whetzel wrote:
> I think this may have occurred once before, unfortunately I'm not 
> experiencing the error and can not trouble shoot further. Has anyone 
> else encountered this? Paul any ideas?
>
> Trish
>
>
> On Oct 24, 2011, at 11:45 AM, julio.dosreis at tudor.lu 
> <mailto:julio.dosreis at tudor.lu> wrote:
>
>> yes. I do. It does not appear to me.
>>
>> thanks
>>
>> Julio Cesar DOS REIS
>>
>>
>>
>>
>> From: Trish Whetzel <whetzel at stanford.edu <mailto:whetzel at stanford.edu
>>
>> To: julio.dosreis at tudor.lu <mailto:julio.dosreis at tudor.lu>
>> Cc: support at bioontology.org <mailto:support at bioontology.org>
>> Date: 24-10-11 17:43
>> Subject: Re: [bioontology-support] error to create new account
>>
>> 
------------------------------------------------------------------------
>>
>>
>>
>> Dear Julio,
>>
>> Are you referring to the CAPTCHA? It is the last field on the account 
>> form at:
>> _http://stage.bioontology.org/accounts/new_
>>
>> Trish
>>
>>
>> On Oct 24, 2011, at 10:07 AM, _julio.dosreis at tudor.lu_ 
>> <mailto:julio.dosreis at tudor.lu>wrote:
>>
>> Dear. I'm not able to create a new account for me in the portal. I 
>> receive the followiing message: "Please fill in the proper text from 
>> the supplied image" but any image appears to me in the field "PLEASE 
>> ENTER THE FOLLOWING TEXT:*" I already tried it cross-browswer and I 
>> was not succesfull.
>>
>> Best Regards
>>
>>
>> Julio Cesar DOS REIS
>> Ph.D. Student
>> CR SANTEC
>> Centre de Recherche Public Henri Tudor
>> 2A, rue Kalchesbrück
>> L-1852 Luxembourg
>>
>> Tél: +352 42 59 91 3358
>> e-mail: _julio.dosreis at tudor.lu_ <mailto:julio.dosreis at tudor.lu>
>> _______________________________________________
>> bioontology-support mailing list_
>> __bioontology-support at lists.stanford.edu_ 
>> <mailto:bioontology-support at lists.stanford.edu>
>> https://mailman.stanford.edu/mailman/listinfo/bioontology-support
>>
>>
>> Trish Whetzel, PhD
>> Outreach Coordinator
>> The National Center for Biomedical Ontology
>> Ph: 650-721-2378
>> _http://www.bioontology.org_ <http://www.bioontology.org/>
>>
>> Now on Twitter: _http://twitter.com/#!/bioontology_
>> and "Like" us on Facebook: 
>> 
_http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153_ 

>>
>>
>
> Trish Whetzel, PhD
> Outreach Coordinator
> The National Center for Biomedical Ontology
> Ph: 650-721-2378
> http://www.bioontology.org
>
> Now on Twitter: http://twitter.com/#!/bioontology
> and "Like" us on Facebook: 
> 
http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153

>
>
>
> _______________________________________________
> bioontology-support mailing list
> bioontology-support at lists.stanford.edu
> https://mailman.stanford.edu/mailman/listinfo/bioontology-support

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