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[bioontology-support] error to create new account

Paul R Alexander palexander at stanford.edu
Tue Oct 25 00:16:42 PDT 2011


Julio,

Sorry you're having so much trouble. I've never seen anything like 
this. As a workaround, I just created an account for you. I will email 
you the account details off-list.

Paul R Alexander
Web / UI Developer
NCBO BioPortal
Stanford Center for Biomedical Informatics Research


On Tue Oct 25 00:07:10 2011, julio.dosreis at tudor.lu wrote:
> Hi
>
> please find attached a screenshot.. The recaptcha does not appear as 
> you can see in the image.
>
> I'm geographically located in Luxembourg.
>
> thanks
>
> Julio Cesar DOS REIS
> Ph.D. Student
> CR SANTEC
> Centre de Recherche Public Henri Tudor
> 2A, rue Kalchesbrück
> L-1852 Luxembourg
>
> Tél: +352 42 59 91 3358
> e-mail: julio.dosreis at tudor.lu
>
>
>
>
> From: Paul R Alexander <palexander at stanford.edu>
> To: Trish Whetzel <whetzel at stanford.edu>
> Cc: "support at bioontology.org Support" <support at bioontology.org>, 
> julio.dosreis at tudor.lu
> Date: 25-10-11 06:16
> Subject: Re: [bioontology-support] error to create new account
>
> ------------------------------------------------------------------------
>
>
>
> All the troubleshooting I can do has not been able to reproduce the
> error. Can you send us a screenshot of the new account page so we can
> see exactly what is going on? Also, can you let us know where you are
> located in case your geographic area has a known issue with reCAPTCHA?
>
> Thanks,
> Paul R Alexander
> Web / UI Developer
> NCBO BioPortal
> Stanford Center for Biomedical Informatics Research
>
>
> On Mon Oct 24 19:58:16 2011, Trish Whetzel wrote:
> > I think this may have occurred once before, unfortunately I'm not
> > experiencing the error and can not trouble shoot further. Has anyone
> > else encountered this? Paul any ideas?
> >
> > Trish
> >
> >
> > On Oct 24, 2011, at 11:45 AM, julio.dosreis at tudor.lu
> > <mailto:julio.dosreis at tudor.lu> wrote:
> >
> >> yes. I do. It does not appear to me.
> >>
> >> thanks
> >>
> >> Julio Cesar DOS REIS
> >>
> >>
> >>
> >>
> >> From: Trish Whetzel <whetzel at stanford.edu 
> <mailto:whetzel at stanford.edu>>
> >> To: julio.dosreis at tudor.lu <mailto:julio.dosreis at tudor.lu>
> >> Cc: support at bioontology.org <mailto:support at bioontology.org>
> >> Date: 24-10-11 17:43
> >> Subject: Re: [bioontology-support] error to create new account
> >>
> >> 
> ------------------------------------------------------------------------
> >>
> >>
> >>
> >> Dear Julio,
> >>
> >> Are you referring to the CAPTCHA? It is the last field on the account
> >> form at:
> >> _http://stage.bioontology.org/accounts/new_
> >>
> >> Trish
> >>
> >>
> >> On Oct 24, 2011, at 10:07 AM, _julio.dosreis at tudor.lu_
> >> <mailto:julio.dosreis at tudor.lu>wrote:
> >>
> >> Dear. I'm not able to create a new account for me in the portal. I
> >> receive the followiing message: "Please fill in the proper text from
> >> the supplied image" but any image appears to me in the field "PLEASE
> >> ENTER THE FOLLOWING TEXT:*" I already tried it cross-browswer and I
> >> was not succesfull.
> >>
> >> Best Regards
> >>
> >>
> >> Julio Cesar DOS REIS
> >> Ph.D. Student
> >> CR SANTEC
> >> Centre de Recherche Public Henri Tudor
> >> 2A, rue Kalchesbrück
> >> L-1852 Luxembourg
> >>
> >> Tél: +352 42 59 91 3358
> >> e-mail: _julio.dosreis at tudor.lu_ <mailto:julio.dosreis at tudor.lu>
> >> _______________________________________________
> >> bioontology-support mailing list_
> >> __bioontology-support at lists.stanford.edu_
> >> <mailto:bioontology-support at lists.stanford.edu>
> >> https://mailman.stanford.edu/mailman/listinfo/bioontology-support
> >>
> >>
> >> Trish Whetzel, PhD
> >> Outreach Coordinator
> >> The National Center for Biomedical Ontology
> >> Ph: 650-721-2378
> >> _http://www.bioontology.org_ <http://www.bioontology.org/>
> >>
> >> Now on Twitter: _http://twitter.com/#!/bioontology_
> >> and "Like" us on Facebook:
> >> 
> _http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153_ 
>
> >>
> >>
> >
> > Trish Whetzel, PhD
> > Outreach Coordinator
> > The National Center for Biomedical Ontology
> > Ph: 650-721-2378
> > http://www.bioontology.org <http://www.bioontology.org/>
> >
> > Now on Twitter: http://twitter.com/#!/bioontology
> > and "Like" us on Facebook:
> > 
> http://www.facebook.com/pages/National-Center-for-Biomedical-Ontology/127444774011153
> >
> >
> >
> > _______________________________________________
> > bioontology-support mailing list
> > bioontology-support at lists.stanford.edu
> > https://mailman.stanford.edu/mailman/listinfo/bioontology-support
>


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