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[bioontology-support] Cannot access 1649

Mobed, Ketty Ketty.Mobed at
Thu Aug 9 10:47:03 PDT 2012

Thanks Trish.

I am now able to pull up the 1649 ontology and pull up mapping terms, but it is very! slow to pull up the details and finish the mapping.


From: Trish Whetzel [whetzel at]
Sent: Thursday, August 09, 2012 9:58 AM
To: Mobed, Ketty
Cc: support at; Wynden, Rob; Lakshminarayanan, Prakash
Subject: Re: Cannot access 1649

Hi Ketty,

I am able to view the ontology. Although I am seeing slowness in loading some terms and am checking with the sysadmin/developers about this. Can you re-start your browser and clear the cache to see if that helps?


On Aug 9, 2012, at 12:37 PM, Mobed, Ketty wrote:

Hi Trish,

Help, high priority! I uploaded a new version of ontology ID 1649 (HOM-OSHPD) which is substantially larger than the previous version. I need this new version to map to, but I cannot even access the terms. It keeps churning and after a while I see the 'We're sorry something has gone wrong' message. I have tried this both using Safari and Firefox with the same result. Could it be the size of the ontology?


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