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[bioontology-support] Cannot access 1649

Paul R Alexander palexander at
Thu Aug 9 11:58:04 PDT 2012


Are you still experiencing issues? Can you give me a basic idea of what 
you are doing? My guess is that you are on the HOM-OSHPD page where it 
shows terms. You navigate to a particular term, select the mapping tab, 
and then try to create a mapping. It sounds like the part that is slow 
is after you have searched for and selected a term from the target 
ontology it can take a while for the term information to appear.

Is this correct? If so, which ontologies are you using as targets?


On 8/9/12 10:55 AM, Mobed, Ketty wrote:
> ...just fyi, but I can do otherway around mapping more quickly (which 
> i am doing now)
> Ketty
> ------------------------------------------------------------------------
> *From:* bioontology-support-bounces at 
> [bioontology-support-bounces at] on behalf of Mobed, 
> Ketty [Ketty.Mobed at]
> *Sent:* Thursday, August 09, 2012 10:47 AM
> *To:* Trish Whetzel
> *Cc:* Lakshminarayanan, Prakash; Wynden, Rob; support at
> *Subject:* Re: [bioontology-support] Cannot access 1649
> Thanks Trish.
> I am now able to pull up the 1649 ontology and pull up mapping terms, 
> but it is very! slow to pull up the details and finish the mapping.
> Ketty
> ------------------------------------------------------------------------
> *From:* Trish Whetzel [whetzel at]
> *Sent:* Thursday, August 09, 2012 9:58 AM
> *To:* Mobed, Ketty
> *Cc:* support at; Wynden, Rob; Lakshminarayanan, Prakash
> *Subject:* Re: Cannot access 1649
> Hi Ketty,
> I am able to view the ontology. Although I am seeing slowness in 
> loading some terms and am checking with the sysadmin/developers about 
> this. Can you re-start your browser and clear the cache to see if that 
> helps?
> Trish
> On Aug 9, 2012, at 12:37 PM, Mobed, Ketty wrote:
>> Hi Trish,
>> Help, high priority! I uploaded a new version of ontology ID 1649 
>> (HOM-OSHPD) which is substantially larger than the previous version. 
>> I need this new version to map to, but I cannot even access the 
>> terms. It keeps churning and after a while I see the 'We're sorry 
>> something has gone wrong' message. I have tried this both using 
>> Safari and Firefox with the same result. Could it be the size of the 
>> ontology?
>> Thanks,
>> Ketty
> _______________________________________________
> bioontology-support mailing list
> bioontology-support at

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