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[bioontology-support] Cannot access 1649

Mobed, Ketty Ketty.Mobed at
Thu Aug 9 12:07:28 PDT 2012

Hi Paul,

I am experiencing fewer problems since switching the mapping target. Before I tried mapping individuals nodes from ID 3125 (profectus.oshpd.installation) to ID 1649 (HOM-OSHPD) and wasn't able to pull up the terms to create the mappings. Now I have switched and am mapping from 1649 to 3125. This seems to be working okay, with slowing down on occasion which I remedy with reloading the page and continuing on mapping. So this now works for me. Can you inspect and see if 1649 may have a size issue related to the inability to map?

Thanks very much,

From: Paul R Alexander [palexander at]
Sent: Thursday, August 09, 2012 11:58 AM
To: Mobed, Ketty
Cc: Trish Whetzel; Wynden, Rob; Lakshminarayanan, Prakash; support at
Subject: Re: [bioontology-support] Cannot access 1649


Are you still experiencing issues? Can you give me a basic idea of what you are doing? My guess is that you are on the HOM-OSHPD page where it shows terms. You navigate to a particular term, select the mapping tab, and then try to create a mapping. It sounds like the part that is slow is after you have searched for and selected a term from the target ontology it can take a while for the term information to appear.

Is this correct? If so, which ontologies are you using as targets?


On 8/9/12 10:55 AM, Mobed, Ketty wrote:
...just fyi, but I can do otherway around mapping more quickly (which i am doing now)


From: bioontology-support-bounces at<mailto:bioontology-support-bounces at> [bioontology-support-bounces at<mailto:bioontology-support-bounces at>] on behalf of Mobed, Ketty [Ketty.Mobed at<mailto:Ketty.Mobed at>]
Sent: Thursday, August 09, 2012 10:47 AM
To: Trish Whetzel
Cc: Lakshminarayanan, Prakash; Wynden, Rob; support at<mailto:support at>
Subject: Re: [bioontology-support] Cannot access 1649

Thanks Trish.

I am now able to pull up the 1649 ontology and pull up mapping terms, but it is very! slow to pull up the details and finish the mapping.


From: Trish Whetzel [whetzel at<mailto:whetzel at>]
Sent: Thursday, August 09, 2012 9:58 AM
To: Mobed, Ketty
Cc: support at<mailto:support at>; Wynden, Rob; Lakshminarayanan, Prakash
Subject: Re: Cannot access 1649

Hi Ketty,

I am able to view the ontology. Although I am seeing slowness in loading some terms and am checking with the sysadmin/developers about this. Can you re-start your browser and clear the cache to see if that helps?


On Aug 9, 2012, at 12:37 PM, Mobed, Ketty wrote:

Hi Trish,

Help, high priority! I uploaded a new version of ontology ID 1649 (HOM-OSHPD) which is substantially larger than the previous version. I need this new version to map to, but I cannot even access the terms. It keeps churning and after a while I see the 'We're sorry something has gone wrong' message. I have tried this both using Safari and Firefox with the same result. Could it be the size of the ontology?


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