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[bioontology-support] Unable to find human at BioPortal

Neefs, Jean-Marc [JRDBE] JNEEF1 at its.jnj.com
Thu Jun 28 00:54:33 PDT 2012


Hi Trish, Nigam, and support team,

 

Thank you all so much for your quick response. We truly appreciate your
efforts for helping us getting back on track.

 

Best Regards,

 

Jean-Marc

 

 

From: Trish Whetzel [mailto:whetzel at stanford.edu] 
Sent: Thursday, 28 June 2012 00:03
To: Neefs, Jean-Marc [JRDBE]
Cc: Hoekx, Eveline [JRDBE]; Nigam Shah; Van den Eede, Filip [JRDBE];
support at bioontology.org Support
Subject: Re: [bioontology-support] Unable to find human at BioPortal
Importance: High

 

This error is now resolved.

 

Trish 

 

 

On Jun 26, 2012, at 7:53 AM, Trish Whetzel wrote:





Hi Jean-Marc, 

 

I've submitted a bug about this search error. To help prioritize this
tracker item, can you indicate the severity of this issue on your work,
e.g. is this a show stopper for your application or are you able to use
a temporary work-around?

 

Trish 

 

 

On Jun 26, 2012, at 2:54 AM, Neefs, Jean-Marc [JRDBE] wrote:





Dear BioPortal,

 

We have been able to work properly with your databases until a couple of
days ago, when your site became very slow to respond. This situation is
now back to normal again, many thanks for your efforts.

 

However we are facing the troubling issue that we are no longer able to
find 'homo sapiens' in your version of the NCBI organismal
classification database. We can find the 'homo/pan/gorilla group', but
this is not what we are looking for.

 

This fails in a local application using your web services, but it fails
on your web site as well. We wish to report this, so you may investigate
if this is an isolated case, or if there may be similar issues with
other NCBO databases.

 

Thank you for keeping us informed about the resolution of this issue.

 

Best Regards,

 

Jean-Marc Neefs, PhD

Functional Genomics

Janssen Pharmaceutical Companies of Johnson&Johnson

30 Turnhoutseweg

B-2340 Beerse

tel +32 14 60 60 84

 

 

_______________________________________________
bioontology-support mailing list
bioontology-support at lists.stanford.edu
https://mailman.stanford.edu/mailman/listinfo/bioontology-support

 

Trish Whetzel, PhD

Outreach Coordinator

The National Center for Biomedical Ontology

Ph: 650-721-2378

http://www.bioontology.org <http://www.bioontology.org/> 

 

"Like" NCBO on Facebook: http://on.fb.me/bioontology

 

Follow NCBO on Twitter: http://twitter.com/#!/bioontology

 

Join in Discussions on LinkedIn: http://linkd.in/ncbo-group

 

_______________________________________________
bioontology-support mailing list
bioontology-support at lists.stanford.edu
https://mailman.stanford.edu/mailman/listinfo/bioontology-support

 

Trish Whetzel, PhD

Outreach Coordinator

The National Center for Biomedical Ontology

Ph: 650-721-2378

http://www.bioontology.org

 

"Like" NCBO on Facebook: http://on.fb.me/bioontology

 

Follow NCBO on Twitter: http://twitter.com/#!/bioontology

 

Join in Discussions on LinkedIn: http://linkd.in/ncbo-group

 

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