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[bioontology-support] [BioPortal] Feedback from eschen

Liz Chen liz.chen at
Tue Apr 2 07:01:41 PDT 2013

Hi Trish,

Yes - it is working now (Ruby scripts are also working again).

Thanks much!


On Apr 1, 2013, at 4:36 PM, Trish Whetzel wrote:

> Hi Liz, 
> I was able to get the Annotator "ontologies" call to work with your API Key. My guess would be that the server was in transition as new data was being migrated to the Production Annotator, which is scheduled for today. I believe that would also explain the URL related to obtaining an API Key in the error message pointing to our development server rather than the production server. Is this call working for you now?
> Trish 
> On Apr 1, 2013, at 12:27 PM, support at wrote:
>> Name: eschen
>> Email: liz.chen at
>> Location:
>> Comment:
>> Hello,
>> I created a BioPortal account earlier today and was able to use the REST services using my API key (via Web browser or Ruby script), but am now getting "Forbidden" errors. (Have checked the API key in my account numerous times to make sure it is correct.)
>> For example, when doing:
>><my api key>
>> The following is returned:
>> <errorStatus>
>> <accessedResource>/obs/ontologies</accessedResource>
>> <accessDate>2013-04-01 12:20:51.17 PDT</accessDate>
>> <shortMessage>Forbidden</shortMessage>
>> <longMessage>Invalid credentials supplied: apiKey = <my api key>. Please visit to get your API key.</longMessage>
>> <errorCode>403</errorCode>
>> </errorStatus>
>> Thanks for any help.
>> -Liz
>> liz.chen at
>> _______________________________________________
>> bioontology-support mailing list
>> bioontology-support at

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