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[bioontology-support] [BioPortal] Feedback from Chris

chris k krirage18 at
Thu Apr 25 08:41:06 PDT 2013

Hello Trish,

Thank you for your reply. I understand that the speed of the response is much slower with larger pagesize. 
For most cases, I get the expected response within a certain time period. My problem is that in some cases there is no response at all, independent of how long I wait.

Currently, I can give you some examples in which I get no response, for meddra (1422):

Pagesize = 1, pagenum = 69255
Pagesize = 10, pagenum = 6924
Pagesize = 300, pagenum = 231
Pagesize = 1000, pagenum = 70

respectively using:<YourAPIKey><YourAPIKey><YourAPIKey><YourAPIKey>


Subject: Re: [bioontology-support] [BioPortal] Feedback from Chris
From: whetzel at
Date: Thu, 25 Apr 2013 09:00:29 -0400
CC: krirage18 at
To: support at

Hi Chris, 
I have been able to get to the last page of the results of the "Get All Terms" call for MedDRA. However, the speed of the response is determined by how much data is returned, therefore with a larger pagesize of 1,000 the response is slower than with a pagesize of 10. What is the smallest pagesize you've tried?

On Apr 24, 2013, at 4:12 PM, support at wrote:
Name: Chris

Email: krirage18 at



I am trying to get all MedDra terms through REST services but I cannot fetch the last page. I am using PAGESIZE=1000 and I am trying to get the content of page 70/70 (which should contain 389 terms) but I get no response. The previous 69 pages load successfully.

To replicate error (no response actually, there is no error message):<YourAPIKey>

I use the ontocat application apikey. I have also tried with smaller/larger PAGESIZE but I still cannot get all terms. Thank you in advance for any help!

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Trish Whetzel, PhDOutreach CoordinatorThe National Center for Biomedical OntologyPh: 650-721-2378
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