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[bioontology-support] Getting error 'Invalid credentials supplied'

Xin.H hxin87 at gmail.com
Fri Oct 11 10:24:49 PDT 2013


Hi,

I just created a new account and was trying to use the Annotator sample
perl script  when I got this error:
<?xml version="1.0" encoding="UTF-8"?>
<errorStatus>
  <accessedResource>/obs/annotator</accessedResource>
  <accessDate>2013-10-11 10:18:11.60 PDT</accessDate>
  <shortMessage>Forbidden</shortMessage>
  <longMessage>Invalid credentials supplied: apiKey =
f4f6d2e7-7726-402c-a4b0-6dfc533ad94e. Please visit
http://bioportal.bioontology.org/account to get your API key.</longMessage>
  <errorCode>403</errorCode>
</errorStatus> at Fri Oct 11 18:18:13 2013

I also tried the HTML client( http://rest.bioontology.org/test_oba.html)
and got the same result.  I am sure that I am using the right key but
somehow it doesn't work. Then I try creating another account and  the same
happen. Could you help me with this?

Many thanks,
Xin
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