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[bioontology-support] Getting error 'Invalid credentials supplied'

Michael Horvath mhorvath at
Fri Oct 11 10:35:52 PDT 2013

I signed up earlier in the week and have been getting the same result with any api call.

From: bioontology-support-bounces at [mailto:bioontology-support-bounces at] On Behalf Of Xin.H
Sent: Friday, October 11, 2013 1:25 PM
To: support at
Subject: [bioontology-support] Getting error 'Invalid credentials supplied'


I just created a new account and was trying to use the Annotator sample perl script  when I got this error:
<?xml version="1.0" encoding="UTF-8"?>
  <accessDate>2013-10-11 10:18:11.60 PDT</accessDate>
  <longMessage>Invalid credentials supplied: apiKey = f4f6d2e7-7726-402c-a4b0-6dfc533ad94e. Please visit to get your API key.</longMessage>
</errorStatus> at Fri Oct 11 18:18:13 2013

I also tried the HTML client( and got the same result.  I am sure that I am using the right key but somehow it doesn't work. Then I try creating another account and  the same happen. Could you help me with this?

Many thanks,
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