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[bioontology-support] Gateway time-outs when downloading mappings

Manuel Salvadores Olaizola manuelso at stanford.edu
Wed Aug 13 10:13:58 PDT 2014


Hi Erik,

The issue was that one of our caches was not correctly built with the mapping queries. This is fixed now.

Thanks for reporting this issue.

Manuel

----- Original Message -----
From: "Erik Fäßler" <erik.faessler at uni-jena.de>
To: "Ray Fergerson" <ray.fergerson at stanford.edu>
Cc: support at bioontology.org
Sent: Wednesday, August 13, 2014 12:39:03 AM
Subject: Re: [bioontology-support] Gateway time-outs when downloading	mappings

Thank you very much for your response! I will await further feedback, then.

Best,

Erik

On 13 Aug 2014, at 01:06, Ray Fergerson <ray.fergerson at stanford.edu> wrote:

> Yep, this is broken. If there are a lot of mappings the system times your
> request out. We are looking into solutions for this now.
> 
> Ray
> 
> -----Original Message-----
> From: bioontology-support
> [mailto:bioontology-support-bounces at lists.stanford.edu] On Behalf Of Erik
> Fäßler
> Sent: Monday, August 4, 2014 1:58 AM
> To: support at bioontology.org
> Subject: [bioontology-support] Gateway time-outs when downloading mappings
> 
> Dear BioPortal team,
> 
> when trying to download mappings via the BioPortal 4.0 API, I run into
> "504 Gateway Time-out” errors for some ontologies. It seems like it’s
> always the same ontologies, e.g. MESH, SNOMEDCT, MEDDRA, REXO and possibly
> others.
> Shouldn’t I have access for some reason or are these errors indeed
> problems with some external servers or something?
> 
> Thank you and best regards,
> 
> Erik
> _______________________________________________
> bioontology-support mailing list
> bioontology-support at lists.stanford.edu
> https://mailman.stanford.edu/mailman/listinfo/bioontology-support
> 
> 

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