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[bioontology-support] Fwd: [ORDO] bioportal issue

Ray Fergerson ray.fergerson at
Tue Jun 3 11:00:08 PDT 2014

This page doesn't show any problems now that I can see. There is a
successfully loaded version and a new one appears to have been submitted


Are you still having problems?




From: bioontology-support
[mailto:bioontology-support-bounces at] On Behalf Of
drashtti vasant
Sent: Tuesday, May 27, 2014 2:59 AM
To: support at
Cc: Marc Hanauer
Subject: [bioontology-support] Fwd: [ORDO] bioportal issue


Hi Ray, 

Marc (cc'd) from the Orphanet team had trouble updating the ORDO ontology
information as well as parsing the new ontology. 

He has not heard anything back from BioPortal ( read mail below -
detailing the issues). 


The webpage still shows that there has been an error in indexing the


Would appreciate your help regarding this. 






Drashtti vasant

Samples Phenotypes and Ontologies Team


European Bioinformatics Institute (EMBL-EBI)

European Molecular Biology Laboratory

Wellcome Trust Genome Campus


Cambridge CB10 1SD

United Kingdom

Tel: +44 (0) 1223492578

Skype: drash.vasant





Begin forwarded message:

From: Marc Hanauer <marc.hanauer at>

Subject: [ORDO] bioportal issue

Date: 13 May 2014 14:23:56 BST

To: ray.fergerson at, admin at

Cc: Annie <annie.olry at>, Ana Rath <ana.rath at>, Drashtti
Vasant <vasant at>


Dear All,
I would like to update our ORDO ontology (and add few words in the
description). But when I try to be connected (account name :ORDO_Orphanet)
and access the page I get
this message :
"We're sorry but something has gone wrong. We have been notified of this

I've try with several browsers (firefox, chrome and also IE)

Do you have any idea or could you help us with this issue please ? (Maybe
I've done something in the wrong way ?)

Best regards,


Directeur technique / Chief technology officer

marc.hanauer at

Plateforme Maladies Rares / Rare Disease Platform
96 rue Didot
75014 PARIS

Tel: +33 1 56 53 81 37
Cell:+33 6 23 29 63 59
50 ans de l'INSERM


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