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[bioontology-support] [BioPortal] Feedback from mikayla-grace

Alex Skrenchuk alex.skrenchuk at
Tue Apr 21 13:57:38 PDT 2015

Hi Mikayla,

First troubleshooting step would be to restart the appliance.

You can do so by running bprestart command form the OS command line or you 
can simply reboot the VM.

Let me know if that doesn’t resolve this issue.



From: bioontology-support 
[mailto:bioontology-support-bounces at] On Behalf Of 
support at
Sent: Sunday, April 19, 2015 4:58 AM
To: support at; bio-ontology at
Subject: [bioontology-support] [BioPortal] Feedback from mikayla-grace

Name: mikayla-grace

Email: bio-ontology at <mailto:bio-ontology at>



Downloaded the NCBO Virtual Appliance, version 2.4, and the NCIT ontolotogy 
in the OWL format. Happy to see synonyms are supported, however the 
annotation endpoint appears to fail, that is no annotations are found. 
Annotations work for NCIT for the 2.2 VM but not synonyms. We need both.

The VM NCIT metrics match that of the public Bioportal @ 113309 classes. The 
only difference is that the VM NCIT ontology does not appear to have 

Is there a tweak I can make to the VM so that annotations work?

Mikayla Grace
bioontology at <mailto:bioontology at>

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