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[bioontology-support] VM problems

Emonet vincent.emonet at
Thu Dec 10 03:59:42 PST 2015

Hi Vincent,

1. You can check the parsing.log at the following location:
For example for you if it is the 1st submissions it would be: 

Note that all other files concerning your ontology (the original file, 
the owl file after owlapi parsing, etc) can be found in the same directory

2. Same for those, you can check the parsing.log if there is something 
Or try to force the submission process using the following command:
     cd /srv/ncbo/ncbo_cron
     bin/ncbo_ontology_process -o ACRONYM1, ACRONYM2, ACRONYM3

On 10/12/2015 06:43, vincentguo wrote:
> Dear NCBO team,
>      Recently I came across two problems:
>      1.When I submitted PRO(protien ontology) on my VM, it showed me
> "uploading 100%" and then an error "We're sorry but something has gone
> wrong. We have been notified of this error." But I managed to submit some
> smaller ontologies (100KB~100MB). Does the error have something to do with
> the size of ontology?
>      2.How can I know when the ontologies uploaded on my VM will get parsed?
> I submitted 4 ontologies a week ago and they are still not been parsed yet.
> Thanks for your kind help,
> Vincent
> --
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