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[bioontology-support] is bioportal NCIT down?

sirintrs at mskcc.org sirintrs at mskcc.org
Wed Oct 7 11:34:04 PDT 2015


If you don't mind, maybe the next time (if it happens cross fingers), can I relay the screenshot of the error message then?  Tx. Joe

From: Ray Fergerson [mailto:rayferg at stanford.edu]
Sent: Wednesday, October 07, 2015 2:09 PM
To: Sirintrapun, Sahussapont J./Pathology; support at bioontology.org
Cc: 'Fragoso, Gilberto (NIH/NCI) [E] (fragosog at mail.nih.gov)'
Subject: RE: is bioportal NCIT down?

This seems to be working now, at least for me. Can you confirm?

Our UI load has become quite spikey recently resulting in intermittent problems.. We are in the process of increasing the number of machines that are handling this frontend load. With luck things will get better by early next week.

Ray

From: bioontology-support [mailto:bioontology-support-bounces at lists.stanford.edu] On Behalf Of sirintrs at mskcc.org<mailto:sirintrs at mskcc.org>
Sent: Wednesday, October 7, 2015 8:31 AM
To: support at bioontology.org<mailto:support at bioontology.org>
Subject: [bioontology-support] FW: is bioportal NCIT down?

Hello, I was referred to your team, I believe certain parts of your site are down. Please see below. Tx.


S. Joseph Sirintrapun, M.D.
Director of Pathology Informatics
Assistant Attending
Department of Pathology

Memorial Sloan Kettering Cancer Center
1275 York Avenue Rm A515, New York, NY 10065
T 212.639.2169   F 212.717.3203
sirintrs at mskcc.org<mailto:mcbeanc1 at mskcc.org>




From: Burns, Kevin (NIH/NCI) [C] [mailto:kevin.burns at nih.gov]
Sent: Wednesday, October 07, 2015 10:15 AM
To: Sirintrapun, Sahussapont J./Pathology
Subject: RE: is bioportal NCIT down?

Hi Joseph

From the site is seems like the people to contact for this would be support at bioontology.org<mailto:support at bioontology.org>. Please contact them about the site being down. Let me know if there is anything else I can do.

Thanks
Kevin

From: sirintrs at mskcc.org<mailto:sirintrs at mskcc.org> [mailto:sirintrs at mskcc.org]
Sent: Wednesday, October 07, 2015 9:38 AM
To: NCI CBIIT
Subject: is bioportal NCIT down?

I wasn't sure who to ask, since there was not a help site.  But I've been trying to use the ontologies created in bioportal for oncology as part of an AACR GENIE project.  Is the site down by any chance?  I have gotten this error for several weeks now. The link is below.

http://bioportal.bioontology.org/ontologies/NCIT?p=classes&conceptid=root

Thanks and best. Joe
S. Joseph Sirintrapun, M.D.
Director of Pathology Informatics
Assistant Attending
Department of Pathology

Memorial Sloan Kettering Cancer Center
1275 York Avenue Rm A515, New York, NY 10065
T 212.639.2169   F 212.717.3203
sirintrs at mskcc.org<mailto:mcbeanc1 at mskcc.org>



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     Memorial Sloan Kettering Cancer Center may be privileged, confidential,
     and protected from disclosure under applicable law. If the reader of
     this message is not the intended recipient, or an employee or agent
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