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[bioontology-support] Fwd: [BioPortal] Feedback from Lori Phillips

Jennifer Leigh Vendetti vendetti at
Wed Aug 3 12:04:10 PDT 2016

Begin forwarded message:

From: Jennifer Vendetti <vendetti at<mailto:vendetti at>>
Subject: Re: [bioontology-support] [BioPortal] Feedback from Lori Phillips
Date: August 3, 2016 at 12:04:02 PM PDT
To: "Phillips, Lori C." <LCPHILLIPS at PARTNERS.ORG<mailto:LCPHILLIPS at>>

No, this is not expected behavior.  I haven’t been able to reproduce this here.  Page 5231 is returning data for me:

[cid:A887E35B-C6BF-4CE9-8C13-7C4736B46AA3 at]

Are you able to reliably reproduce?  If so, perhaps you could send us a code snippet.


On Aug 3, 2016, at 11:48 AM, Phillips, Lori C. <LCPHILLIPS at PARTNERS.ORG<mailto:LCPHILLIPS at>> wrote:

My comment should have said that page 5231 is returning <nilClass>  .   Is that correct or expected?
Just want to make sure I am not missing any data.


From: Jennifer Leigh Vendetti [mailto:vendetti at]
Sent: Wednesday, August 03, 2016 2:43 PM
To: support at<mailto:support at>
Cc: Phillips, Lori C.
Subject: Re: [bioontology-support] [BioPortal] Feedback from Lori Phillips

Hi Lori,

I checked our server logs and it looks like BioPortal was under a fairly heavy load around 9:00am this morning.

I just tried retrieving a few of the pages you mentioned, e.g.:

… and the data is returning immediately.  Are you still experiencing issues?


On Aug 3, 2016, at 8:06 AM, support at<mailto:support at> wrote:

Name: Lori Phillips
Email: lcphillips at<mailto:lcphillips at>

Trying to use API to extract SNOMEDCT. Its hanging on page 5231 out of 6321.

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