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[bioontology-support] Issues with creating account on bioontology.org

Michael Dorf mdorf at stanford.edu
Tue Feb 16 14:01:35 PST 2016


Hi Phil,

I've checked our database and did find a user with username "philipk" and email phil.kiossoglou at gmail.com<mailto:phil.kiossoglou at gmail.com>, corresponding to the API key below. Can you please try logging in again and tell me if you're still having trouble?

Thanks!

Misha


On Feb 10, 2016, at 20:37, Phil Kiossoglou <phil.kiossoglou at gmail.com<mailto:phil.kiossoglou at gmail.com>> wrote:

Hi there,

I have twice attempted to create an account using this email address.  The first time was for a user "philk", the second for a user "philipk".

However, while I was initially logged in upon account creation I was unable to log in again when I tried later.  Further, I have attempted to use the apikey from "philipk" in a web request to the ontology recommender and received a 401 error.

The api key is "516ce0fa-6bf6-4d17-8507-7cd8d6d982be"

Can you please advise what I am missing here?

Thanks and regards,

Phil
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