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[bioontology-support] bioportal API issue

Michael Dorf mdorf at
Wed Mar 23 14:54:59 PDT 2016

Hi Steve,

Thank you for reporting this issue. One of our recent releases introduced a change that required ontology metrics to be present before the ontology could be considered in a "READY" state. This changes was among the myriad of other changes designed to improve the performance of our REST services (using metrics for class counts avoids making expensive backend calls). Metrics are usually calculated at the ontology processing time, and most ontologies do have them calculated.

Unfortunately (for reasons unknown), this wasn't the case with MESH ontology. I've now corrected it, and the classes endpoint should be operational. I don't expect this issue to reoccur.

Thank you again for your patience with this!


On Mar 23, 2016, at 10:59, Steve Deharo <steve.x.deharo at<mailto:steve.x.deharo at>> wrote:


I have been in touch a few weeks ago about an issue with the API access. Please see the issue in the forwarded email below. The issue was resolved previously but has reoccurred e.g. has no data, although it can be browsed here

Would you be able to answer the following questions:
-          Can this be fixed?
-          Is there a long term plan to prevent this issue reoccurring?


From: Steve Deharo
Sent: 25 February 2016 12:03
To: 'support at<mailto:support at>'
Subject: Internal server error


I am trying to download the mapping between MeSH and EFO. The following call returns an error:<>[my_key_here]
This worked last month.

The error is “Internal Server Error”.

I have tried the following:
Both give the same error. However other links from work eg:"<>

According to
2360 MeSH terms are mapped to EFO. The html table is accessible.

Could you please look into this?



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