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[bioontology-support] [BioPortal] Feedback from Maxwell Neal

Michael Dorf mdorf at
Wed May 18 14:49:08 PDT 2016

Hi Maxwell,

This should be resolved now. It looks like GO hasn't been indexed for a while, and the version we have in our search index is not the latest submission of the ontology. I've done some more granular troubleshooting of indexing this specific term: (voltage-gated calcium channel complex)

There is absolutely nothing abnormal about it. It indexes just fine in my local environment. Please let me know if you continue experiencing issues with this or see any other abnormalities with our search.

Thank you,


On May 11, 2016, at 12:16, Maxwell Neal <maxneal at<mailto:maxneal at>> wrote:

OK Michael thanks very much for the update!


On Wed, May 11, 2016 at 3:00 PM, Michael Dorf <mdorf at<mailto:mdorf at>> wrote:
Hi Maxwell,

Thank you for bringing this to our attention. At this point, I don't have a definitive answer for you other than "it should work, but it doesn't". :-) One thing I did verify is that the term IS missing from our search index. Troubleshooting this further isn't trivial as it requires a "controlled" re-indexing of the ontology to see whether this term gets skipped, errors out, or simply returns empty data.

I'll have to get back to you oaths, hopefully within days.

Thank you for your patience!


On May 10, 2016, at 08:05, support at<mailto:support at> wrote:

Name: Maxwell Neal

Email: mneal at<mailto:mneal at>




I'm having trouble retrieving the GO term "voltage-gated calcium channel complex" (GO_0005891) using the BioPortal REST services. When I use the following call, no results are returned:

Also, a broader search on "calcium" does not return the term:

Any help is appreciated!

- Max

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