Search Mailing List Archives

Limit search to: Subject & Body Subject Author
Sort by: Reverse Sort
Limit to: All This Week Last Week This Month Last Month
Select Date Range     through    

[bioontology-support] You can not send mail

Michael Dorf mdorf at
Mon Oct 24 10:51:02 PDT 2016

Hi Guadalupe,

I'll need the actual log file, not a screen shot of that. I need to see the spot in the log that corresponds to this error.


On Oct 23, 2016, at 16:36, Guadalupe Candia Zavaleta <gcandia at<mailto:gcandia at>> wrote:

Hi  Michael

Add the configuration parameter indicated me, but it
does not work, attached to the server log.


2016-10-21 15:48 GMT-05:00 Michael Dorf <mdorf at<mailto:mdorf at>>:
Hi Guadalupe,

My apologies, Github was down when I was compiling this message. Here is the correct link:



On Oct 21, 2016, at 13:20, Michael Dorf <mdorf at<mailto:mdorf at>> wrote:

Hi Guadalupe,

Looking at our code, there is another configuration parameter that needs to be set:

config.enable_starttls_auto = true

See this code for details:

Unfortunately, we don't use gmail in our own production or development, so I don't have an environment to test this in.

Also, as I requested previously, please attach your server log so we can examine the exact error with its stack trace. The log is generally stored in /srv/ncbo/ontologies_api/current/log/production.log.



On Oct 21, 2016, at 11:11, Guadalupe Candia Zavaleta <gcandia at<mailto:gcandia at>> wrote:

In the interface of "Feedback" section does not display reCAPTCHA,
check the code and try to modify in order to show that part but did not get,
I turn to you for suggesting me about what I'm doing wrong.

In the same interface that the email address provided is not displayed
the file production.rb, attached a picture of how I have this file.

I think the variables is not taking the value provided mail,
causing no mails is sent from the interface to the email provided in the production.rb file.

Thanks in advance for your attention

<archivo envio de correo.jpg><feedback.jpg><feedback.html.erb.jpg>_______________________________________________
bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the bioontology-support mailing list