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[bioontology-support] [BioPortal] Feedback from tomc

tomc tomc at
Sun Aug 6 17:28:29 PDT 2017

1) sounds good

2) the 'create an account' page and the 'provide feedback' page
from Firefox on linux with
	only whitelisted 3rd party js
2.5) I needed to use Croinum to create an account then feedback did not 
present a recaptcha if I was logged in.

3) You are right, must have been unfortunate timings on my part
    but no browser caches were involved just http HEAD from a script.

3.5) Is your server often overloaded? If so could we explore another 
mechanism to determine if a namespace/prefix is registered/taken in your 

     ... nice weather eh?          tomc at

On 08/06/2017 04:31 PM, John Graybeal wrote:
> Tom,
> Thank you for your input, appreciate your taking the time.
> 1) Yes!. It is a good point that we should make the site exclusively 
> https, and I see there are indeed places that really need it. We'll take 
> care of this, thanks for pointing it out. (I know in one or two cases we 
> came across a library that isn't compatible, but we need to see if we 
> can carve out an exception for those cases, if any remain.)
> 2) Where are you seeing the recapture that breaks? I was just able to 
> successfully submit feedback with and without https protocol, at least 
> from Chrome.
> 3) We agree, and BioPortal is working correctly in this particular case. 
> Under normal operations, the portal reports "page not found" to a URL 
> like When you 
> are seeing a 500 error, that is an actual server error, for example 
> because too many requests are pending. Often performing a reload 
> (sometimes after clearing your cache) will fix this.  While we have seen 
> other cases where we are returning 500 errors inappropriately, I believe 
> we have fixed all that we've seen. We'll continue to watch for those 
> specific situations.
> John
>> On Aug 4, 2017, at 1:30 PM, support at 
>> <mailto:support at> wrote:
>> Name: tomc
>> Email: Tom.Conlin at <mailto:Tom.Conlin at>
>> Location: 
>> <>%2Fmappings
>> *Feedback:*
>> Hi
>> First impressions
>> 1) You are not using httpS even where you really need to.
>> see letsencrypt/certbot
>> 2) The recaptcha is broken in secure browsers so one
>> can't create account or feedback (possibly related to #1)
>> I had to create this account with a browser I never use
>> 3) in http "page not found" is a 400 level error not a 500 (server error)
>> i.e
>> thanks and sorry to be terse, must keep moving
>> _______________________________________________
>> bioontology-support mailing list
>> bioontology-support at 
>> <mailto:bioontology-support at>
> ========================
> John Graybeal
> Technical Program Manager
> Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
> Stanford Center for Biomedical Informatics Research

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