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[bioontology-support] [BioPortal] Feedback from marcibowen

Jennifer Leigh Vendetti vendetti at stanford.edu
Wed Aug 16 13:18:33 PDT 2017


Hi Marcia,

Could you give me an example of the term you’re searching for? Are you using any of the advanced search options? Which browser are you using?

Also, do you mean that search is only working for you when you’re logged out?

Kind regards,
Jennifer


On Aug 16, 2017, at 1:09 PM, support at bioontology.org<mailto:support at bioontology.org> wrote:


Name: marcibowen

Email: marcia.bowen at duke.edu<mailto:marcia.bowen at duke.edu>

Location: https%3A%2F%2Fbioportal.bioontology.org<http://2Fbioportal.bioontology.org>%2F500

Feedback:

I desperately need your help. I keep getting :
We're sorry but something has gone wrong. We have been notified of this error.

When I try to search after I log in. What do I need to do?

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