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[bioontology-support] NCBO Virtual Appliance 2.4 search issue

Helena Lodenius helena.lodenius at
Wed Nov 15 00:53:36 PST 2017


we are having trouble with our installation of the NCBO Virtual Appliance
version 2.4, that it cannot search for compound word terms, e.g. adrenal
cortical adenoma. When trying to search for them, the API returns an
internal server error message. An example API call:


Though these API calls do work:


The compound word call does work in our 2.2 NCBO Virtual Appliance version.
Is there a some kind of configuration problem in the application, and would
you have any advice on how to fix the issue?

Best regards,
Helena Lodenius


Helena Lodenius, M.Sc. (Genetics)
Senior Data Curator
helena.lodenius at

MediSapiens Ltd
Mikonkatu 17 C
00100 Helsinki
Phone: +358 45 847 8878

MediSapiens Inc.
One Broadway
Cambridge, MA 02142
Phone: (781) 519-1801

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