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[bioontology-support] [BioPortal] Feedback from Laia Subirats

Jennifer Leigh Vendetti vendetti at stanford.edu
Wed Feb 7 13:15:03 PST 2018


Hi Laia,

A recent code change caused the issue you had with the lost password page. I committed a fix and released it to our production environment. I’ve tested the lost password page and everything appears to be functioning well.

Apologies again for the inconvenience.

Kind regards,
Jennifer



On Feb 6, 2018, at 11:03 AM, Jennifer Leigh Vendetti <vendetti at stanford.edu<mailto:vendetti at stanford.edu>> wrote:

Hi Laia,

I just tested this functionality and can confirm that I’m seeing some sort of issue on our site with the lost password page. Sincere apologies for the inconvenience. I’m looking into it now and will report back.

Kind regards,
Jennifer



On Feb 6, 2018, at 3:06 AM, support at bioontology.org<mailto:support at bioontology.org> wrote:


Name: Laia Subirats

Email: laia.subirats at gmail.com<mailto:laia.subirats at gmail.com>

Location: https%3A%2F%2Fbioportal.bioontology.org<http://2fbioportal.bioontology.org/>%2Flogin%3Fredirect%3Dhttps%253A%252F%252Fbioportal.bioontology.org<http://252fbioportal.bioontology.org/>%252Flogin%252Fsend_pass

Feedback:

Dear Mr/Mrs,
I am trying to upload a new version of an ontology but I do not remember my password. I am trying to recover it but I do not receive any email. I wonder what I can do.
Yours faithfully,

Laia Subirats

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