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[bioontology-support] your registration to BioPortal
Jennifer Leigh Vendetti
vendetti at stanford.edu
Tue Jul 17 11:18:33 PDT 2018
I’m picking up this thread from John. Another BioPortal user sent us the same screenshot this morning. I was notified by the person that does our IT support that one of our UI servers ran out of disk space and a number of pages in the BioPortal application were inaccessible. I just went through a test cycle of account creation and resetting a password and the system behaved as expected. It may work for you now if you’re willing to try again. If not, could you please forward me privately your password reset email (vendetti at stanford.edu<http://stanford.edu>) so that I can test the link in my local development environment?
Thanks for your continued patience with us.
On Jul 17, 2018, at 8:47 AM, Conlon, Mike <mconlon at ufl.edu<mailto:mconlon at ufl.edu>> wrote:
I tried to use the link in the password reset to reset my password. Error message attached:
Michael Conlon, PhD
VIVO Project Director
University of Florida
From: John Graybeal <jgraybeal at stanford.edu<mailto:jgraybeal at stanford.edu>>
Date: Tuesday, July 17, 2018 at 10:54 AM
To: "Conlon, Mike" <mconlon at ufl.edu<mailto:mconlon at ufl.edu>>
Cc: NCBO User Support <support at bioontology.org<mailto:support at bioontology.org>>
Subject: your registration to BioPortal
I just tried to register and it seemed to go OK. There may have been an ongoing outage when you tried it, I'm not sure.
I've requested a password reset, you should have instructions in your email on how to reset your password.
On Jul 17, 2018, at 6:25 AM, Conlon, Mike <mconlon at ufl.edu<mailto:mconlon at ufl.edu>> wrote:
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
bioontology-support mailing list
bioontology-support at lists.stanford.edu<mailto:bioontology-support at lists.stanford.edu>
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