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[bioontology-support] your registration to BioPortal

Conlon, Mike mconlon at
Tue Jul 17 11:28:17 PDT 2018


I was able to reset my password, sign off and sign back on.  All good.

I was unable to visit the VIVO ontology page “We’re sorry, something has gone wrong.:

Can you please authorize me as the caretaker for the VIVO ontology?  I’d also like to see VIVO added to the Bibliographic group as well as the CTSA group it is now.

Thanks for all the help.  I sure this will all settle down.


Michael Conlon, PhD
VIVO Project Director
Emeritus Faculty
University of Florida

From: Jennifer Leigh Vendetti <vendetti at>
Date: Tuesday, July 17, 2018 at 2:18 PM
To: "Conlon, Mike" <mconlon at>
Cc: John Graybeal <jgraybeal at>, NCBO User Support <support at>
Subject: Re: [bioontology-support] your registration to BioPortal

Hi Mike,

I’m picking up this thread from John. Another BioPortal user sent us the same screenshot this morning. I was notified by the person that does our IT support that one of our UI servers ran out of disk space and a number of pages in the BioPortal application were inaccessible. I just went through a test cycle of account creation and resetting a password and the system behaved as expected. It may work for you now if you’re willing to try again. If not, could you please forward me privately your password reset email (vendetti at<>) so that I can test the link in my local development environment?

Thanks for your continued patience with us.

Kind regards,

On Jul 17, 2018, at 8:47 AM, Conlon, Mike <mconlon at<mailto:mconlon at>> wrote:

Hi John,

I tried to use the link in the password reset to reset my password.  Error message attached:


Michael Conlon, PhD
VIVO Project Director
Emeritus Faculty
University of Florida

From: John Graybeal <jgraybeal at<mailto:jgraybeal at>>
Date: Tuesday, July 17, 2018 at 10:54 AM
To: "Conlon, Mike" <mconlon at<mailto:mconlon at>>
Cc: NCBO User Support <support at<mailto:support at>>
Subject: your registration to BioPortal

Hello Mike,

I just tried to register and it seemed to go OK. There may have been an ongoing outage when you tried it, I'm not sure.

I've requested a password reset, you should have instructions in your email on how to reset your password.


On Jul 17, 2018, at 6:25 AM, Conlon, Mike <mconlon at<mailto:mconlon at>> wrote:


John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research

bioontology-support mailing list
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