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[bioontology-support] your registration to BioPortal

Conlon, Mike mconlon at ufl.edu
Tue Jul 17 15:06:15 PDT 2018


Jennifer,

Yes, I configured to use custom ontology set.  I undid that and was able to make progress.  I uploaded our current ontology version, which bioportal is processing.

I’ll check back tomorrow to see how things went.

Thank you for all your help!

Regards,

Mike


Michael Conlon, PhD
VIVO Project Director
Emeritus Faculty
University of Florida



From: Jennifer Leigh Vendetti <vendetti at stanford.edu>
Date: Tuesday, July 17, 2018 at 2:55 PM
To: "Conlon, Mike" <mconlon at ufl.edu>
Cc: NCBO User Support <support at bioontology.org>
Subject: Re: [bioontology-support] your registration to BioPortal

Hi Mike,

I added your mconlon account as an administrator for VIVO, and added VIVO to the Bibliographic Materials Group.

With regard to the 500 error on the VIVO page - have you by chance configured your account to use a custom ontology set? This functionality isn’t working for ontologies with views (VIVO has 11 associated views).

So far this morning I haven’t been able to reproduce this on my end. I wonder if there is an issue now with the browser cache. Did you by chance try to refresh the VIVO page using Cmd+Shift R (Mac) or Ctrl+Shift+R (Windows/Linux)? If you let me know what browser you’re using, I could send more specific instructions for selectively clearing BioPortal’s cache.

Best,
Jennifer



[cid:735E5393-8A7A-43EB-87B5-52AAC2E90157 at stanford.edu]




[cid:F5134243-593F-4CF8-9967-34CEC876AC1D at stanford.edu]








On Jul 17, 2018, at 11:28 AM, Conlon, Mike <mconlon at ufl.edu<mailto:mconlon at ufl.edu>> wrote:

Jennifer,

I was able to reset my password, sign off and sign back on.  All good.

I was unable to visit the VIVO ontology page “We’re sorry, something has gone wrong.:

Can you please authorize me as the caretaker for the VIVO ontology?  I’d also like to see VIVO added to the Bibliographic group as well as the CTSA group it is now.

Thanks for all the help.  I sure this will all settle down.

Mike

Michael Conlon, PhD
VIVO Project Director
Emeritus Faculty
University of Florida



From: Jennifer Leigh Vendetti <vendetti at stanford.edu<mailto:vendetti at stanford.edu>>
Date: Tuesday, July 17, 2018 at 2:18 PM
To: "Conlon, Mike" <mconlon at ufl.edu<mailto:mconlon at ufl.edu>>
Cc: John Graybeal <jgraybeal at stanford.edu<mailto:jgraybeal at stanford.edu>>, NCBO User Support <support at bioontology.org<mailto:support at bioontology.org>>
Subject: Re: [bioontology-support] your registration to BioPortal

Hi Mike,

I’m picking up this thread from John. Another BioPortal user sent us the same screenshot this morning. I was notified by the person that does our IT support that one of our UI servers ran out of disk space and a number of pages in the BioPortal application were inaccessible. I just went through a test cycle of account creation and resetting a password and the system behaved as expected. It may work for you now if you’re willing to try again. If not, could you please forward me privately your password reset email (vendetti at stanford.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__stanford.edu&d=DwMGaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=0KAeOm4xReLRjGI8tqzw-A&m=VbHOYFnkuHfebclr08IB3VpT-l8j1Vn6BL_jdeBgSpQ&s=vlkEQ1BamzDfJX8dwzI0Y4kdmWFcBPbLPLkDI9X9jzc&e=>) so that I can test the link in my local development environment?

Thanks for your continued patience with us.

Kind regards,
Jennifer





On Jul 17, 2018, at 8:47 AM, Conlon, Mike <mconlon at ufl.edu<mailto:mconlon at ufl.edu>> wrote:

Hi John,

I tried to use the link in the password reset to reset my password.  Error message attached:

<image001.png>

Michael Conlon, PhD
VIVO Project Director
Emeritus Faculty
University of Florida



From: John Graybeal <jgraybeal at stanford.edu<mailto:jgraybeal at stanford.edu>>
Date: Tuesday, July 17, 2018 at 10:54 AM
To: "Conlon, Mike" <mconlon at ufl.edu<mailto:mconlon at ufl.edu>>
Cc: NCBO User Support <support at bioontology.org<mailto:support at bioontology.org>>
Subject: your registration to BioPortal

Hello Mike,

I just tried to register and it seemed to go OK. There may have been an ongoing outage when you tried it, I'm not sure.

I've requested a password reset, you should have instructions in your email on how to reset your password.

John


On Jul 17, 2018, at 6:25 AM, Conlon, Mike <mconlon at ufl.edu<mailto:mconlon at ufl.edu>> wrote:

<image001.png>

========================
John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632

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