[bioontology-support] [BioPortal] Feedback from Paul Shilling

[John Graybeal]

Hello Paul,

Thanks for your question.  The https service was down earlier as the side effect of some network outages last night. It is back up now.

If you are still seeing difficulties, please send us an example query that we can use to troubleshoot on our end. Thanks!

John

On May 10, 2018, at 8:38 AM, support at bioontology.org<mailto:support at bioontology.org> wrote:


Name: Paul Shilling

Email: pshilling at ucsd.edu<mailto:pshilling at ucsd.edu>

Location: http%3A%2F%2Fbioportal.bioontology.org<http://2Fbioportal.bioontology.org>%2Fontologies%2FRXNORM%3Fp%3Dclasses%26conceptid%3Droot

Feedback:

We have been using the bioportal to connect to your Rxnorm list of medications to populate our medication fields when users at our 21 sites enter a med name.

Users are reporting this AM - “no results returned” when first three letters of med name is entered.

Is your server down?

Thanks, Paul

Paul D. Shilling, PhD
9500 Gilman Drive
Department of Psychiatry 0405
La Jolla, CA 92093
Tel: 858-822-2474

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========================
John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632


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