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[bioontology-support] [BioPortal] Feedback from suzi aleksander

Suzi Aleksander suzia at
Mon Nov 19 16:59:04 PST 2018

Hi Jennifer,

Yes, is the right URL. There should just have been a new release on the 15th of this month. Our contact info on that page isn't correct- GO isn't run by EBI, but EBI has their own group that does GO annotations (GOA)- so the confusion is common.  Can you put the GitHub tracker there? We're switching email systems and I'm not confident emails will be caught with our current setup.  The GitHub tracker is the best place to contact us for now.

For the footer issue, I've attached a screenshot.  Seems like using the "contact us" under Support in the footer leads to the issue; the Support dropdown/popup window is fine.  I'm slightly over 100% zoom, looks like reducing that to 80% allows me to submit (but then I can't read what I typed). And I'm viewing on my MBP, not an attached monitor.

Thanks for getting back to me on this


From: Jennifer Leigh Vendetti <vendetti at>
Sent: Friday, November 16, 2018 4:24 PM
To: support at
Cc: Suzi Aleksander
Subject: Re: [bioontology-support] [BioPortal] Feedback from suzi aleksander

Hi Suzi,

On Nov 15, 2018, at 4:43 PM, support at<mailto:support at> wrote:


I'm looking at, and would like to inform you that GO has had about 10 official releases since the version you last listed (BioPortal lists January 2018; compare to It's possible you missed the handover from Stanford to LBNL, and your site is not automatically updating anymore. If you need help/clarifications locating the current versions please contact us on GitHub:

Thanks for alerting us to that. There appears to have been a problem with our process that checks for / loads new versions of GO on a nightly basis. I think I’ve corrected the problem, but will need to double check after the nightly process kicks off tonight. I’ll follow up to let you know how it’s proceeding.

BioPortal is currently configured to load new versions of the OBO file from: According to your documentation, that appears to be the correct URL.

I notice you referenced an issue tracker above for getting help with GO. I’m wondering if the metadata we list for GO on the ontology summary page ( is correct, i.e., the description, contact person, etc.?

(Also, running FF 60.0.1 on Sierra 10.12.6, and I have to use the Web Developer tools to shrink your grey footer in order to type anything in this box- the footer overlaps this field.)

I’m wondering if I could get more specifics from you here. I assume you’re referring to the feedback dialog that’s launched from Support -> Submit Feedback in the main menu bar? As far as I’m aware, this dialog has no footer:

[cid:94B74565-0E78-438B-B179-7FF30AD9964E at]

Kind regards,

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