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[bioontology-support] Error support

John Graybeal jgraybeal at
Tue Nov 20 15:19:44 PST 2018

Hello Supriya,

This may be a problem that we have seen before, and documented in this ticket:

To test this, try logging out, and performing the same operation. If you no longer have the problem, then the problem is documented and is on our list to address, hopefully relatively soon.

In the meantime, the workaround to find the data is to log out and visit the class again.

If this does not fix the problem, let us know and we will work with you to collect additional data.


On Nov 20, 2018, at 8:20 AM, Supriya Davis <supriya.davis at<mailto:supriya.davis at>> wrote:


I am unable to search for SNOMED-CT terms. When I try to do a class search for a term eg 'pneumonia', then click on the 'SNOMED-CT' link, I get the attached error message.

I appreciate your help!

Supriya Davis
MD Candidate Class of 2020
Duke University School of Medicine
<Screen Shot 2018-11-20 at 10.50.05 AM.png>_______________________________________________
bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>

John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research

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