Search Mailing List Archives

Limit search to: Subject & Body Subject Author
Sort by: Reverse Sort
Limit to: All This Week Last Week This Month Last Month
Select Date Range     through    

[bioontology-support] [BioPortal] Feedback from Rakesh Nagarajan

Michael Dorf mdorf at
Wed Apr 24 17:59:26 PDT 2019

Hi Rakesh,

Thank you for contacting us. The class that you’re referring to (prefLabel: Family Characteristics) contains a fair number of overall properties that, unfortunately, take longer to retrieve as a whole than our server is willing to allow for an API service call.  I’ve logged this issue into our Github system, where you can track our progress on resolving it, which, due to our resource constraints, will not be immediate.

Meanwhile, is there a specific purpose that forces you to use the "include=all" flag? The same info can be retrieved by breaking this call down to these three (much more performant) requests:,synonym,definition,cui,semanticType,obsolete<,synonym,definition,cui,semanticType,obsolete><><>

Hope this helps!


Michael Dorf
Chief Software Architect
The National Center for Biomedical Ontology
Stanford Biomedical Informatics Research
mdorf at<mailto:mdorf at>
O: 650-723-0357
M: 650-995-4374

On Apr 23, 2019, at 6:46 AM, support at<mailto:support at> wrote:

Name: Rakesh Nagarajan

Email: rakesh at<mailto:rakesh at>



When I try to access the following URL via the API: I get a 504 Gateway Time out:

Can you please fix?


bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the bioontology-support mailing list