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[bioontology-support] University of Virginia - REDCap Data Management System Issue

Khan, Fauzia W *HS FW3U at
Tue Aug 27 10:05:26 PDT 2019

Hello Jennifer,

I emailed with you over a year ago. We resolved our issues. However, I was just taking some notes for my team and cannot remember my BioPortal password. Before I reset it I have a few questions:

1.       Will resetting impact the current setup in our application that access the Ontologies from BioPortal?

2.       Can I request a different email address to be used. Currently my personal address is used. We now have a dedicated email address for our service, and I would like to replace the current one with it:

a.       Current personal: fw3u at<mailto:fw3u at>

b.      New: RedCap at<mailto:RedCap at>

Will this impact our current setup, meaning will the ontology service stop working?

Account Information:


Email: fw3u at<mailto:fw3u at>

(I am not sure what Location is, but I am including in case you need it).

Thank you,

Fauzia Khan, MMCi
REDCap Admin, Research & Clinical Trial Analytics
Analytics and Performance Evaluation
University of Virginia
434.982.4108 | Office
fw3u at<mailto:fw3u at>

From: Jennifer Leigh Vendetti [mailto:vendetti at]
Sent: Monday, May 21, 2018 5:19 PM
To: Khan, Fauzia W *HS <FW3U at>
Cc: support at
Subject: Re: [bioontology-support] University of Virginia - REDCap Data Management System Issue
Importance: High

Hello Fauzia,

You’ve reached the support list for the Bioportal REST API [1] and BioPortal application [2]. We have no knowledge of the REDCap software.

I assume your application is accessing ontology data via our REST API? To test your API key, simply open a browser window and enter any of the sample URLs we provide in our REST API documentation, e.g.:<>?apikey=your_api_key_goes_here

If there’s an issue with your API key, the browser will display an error. If the call was successful, you’ll see JSON results displayed in the browser.

Kind regards,


On May 21, 2018, at 12:44 PM, Khan, Fauzia W *HS <FW3U at<mailto:FW3U at>> wrote:

Good Afternoon,

I am emailing because I am having some issues with setting up Ontologies on a new server for our REDCap system. We are currently using Ontologies as expected in our existing system. During testing of our new server, I noticed it doesn’t work. I have generated a new token but still not luck. Please advise, our go-live is next week!

Thank you,

Fauzia Khan, MMCi
Application Systems Analyst/Programmer
REDCap Admin, Clinical Business Intelligence
University of Virginia
Stacey Hall, 1105 West Main Street
Charlottesville, VA 22903
434.982.4108 | Office
fw3u at<mailto:fw3u at>

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