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[bioontology-support] [BioPortal] Feedback from Lindy Masya

John Graybeal jgraybeal at
Tue Sep 3 08:49:17 PDT 2019


We will need more precise information about the query that is failing, as the system appears to me to be operating normally. Please give us the configured request, a screenshot of the failure, and/or log information showing the request and BioPortal’s response.


From: bioontology-support <bioontology-support-bounces at> on behalf of support at <support at>
Sent: Sunday, September 1, 2019 7:50:47 PM
To: support at <support at>; lindy.masya at <lindy.masya at>
Subject: [bioontology-support] [BioPortal] Feedback from Lindy Masya

Name: Lindy Masya

Email: lindy.masya at



I am a REDCap Administrator and one of our projects which uses BioPortal shows the lookup has not been functioning since August 28, 2019. Our system indicates the connection is functioning. Please advise if other users have been able to access BioPortal lookup?

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