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[bioontology-support] [BioPortal] Feedback from danielberrios

John Graybeal jgraybeal at
Wed Aug 5 18:43:04 PDT 2020

Hi Daniel,

Thank you for your submission!

I am not sure why you are not seeing a plus sign, unless you are logged in under a different account then the owner account (danberrios) or are on a separate browser page that isn't actually logged in.

I am seeing a plus sign (as administrator) and the submission seems to have normally processed, except I notice that it failed to index properly (which should not prevent a subsequent submission). I've scheduled the index process to run again, that can take a little while to execute.

As a diagnostic I suggest trying a different browser and/or doing a hard reload of the browser page, perhaps including refreshing the cache. If you send us a screenshot of the summary page that you are seeing, we might see something to help explain the issue.

If you're still having the problem tomorrow, we can have the BioPortal experts take a look at it.


On Aug 5, 2020, at 11:37 AM, support at<mailto:support at> wrote:

Name: danielberrios

Email: daniel.c.berrios at<mailto:daniel.c.berrios at>



Hi. I uploaded a first version of a new ontology:
But I don't seem to be able to upload the next version...there is no + sign next to "Submissions" that I can see when I am logged in.


bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>

John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360

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