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[bioontology-support] Bio Portal API not working

Jennifer Leigh Vendetti vendetti at
Thu Feb 20 11:11:09 PST 2020

Hello Andrew,

I’ve looked at our monitoring software & log files a bit. The site was indeed sluggish from roughly 8:10 to 8:15AM PST. It appears to have been bot traffic downloading large numbers of ontology source files. We’ve been working on mitigating this issue both in the code and on the IT side on an ongoing basis. Apologies for the inconvenience - the site should be back to normal now.


On Feb 20, 2020, at 8:16 AM, Andrew Massengale <amassengale at<mailto:amassengale at>> wrote:

It looks like the issue is intermittent. It appears to be working now, but I was not getting a response after waiting for 5 minutes when testing around 15 minutes ago.

From: Andrew Massengale <amassengale at<mailto:amassengale at>>
Date: Thursday, February 20, 2020 at 10:14 AM
To: "support at<mailto:support at>" <support at<mailto:support at>>
Cc: Derrick Lottich <dlottich at<mailto:dlottich at>>
Subject: Bio Portal API not working


The Bio Portal API has stopped working. Our API key worked yesterday, but is not working today. Did our API key get invalidated somehow, or is this a problem with the API?

For example, we are trying to hit the following endpoint:,properties,children

Let me know if you need any more information.

Andrew M

Andrew Massengale
Senior Software Engineer
(630) 481-1012
Radiological Society of North America
820 Jorie Blvd, Oak Brook, IL 60523
TEL 1-630-571-2670
FAX 1-630-571-7837<>

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