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[bioontology-support] [BioPortal] Feedback from Francis Nguyen

Michael Dorf mdorf at
Fri Feb 28 13:02:35 PST 2020

Hi Francis,

Thank you for contacting support. The /submissions endpoint is naturally a bit slower, as it retrieves roughly 1000 records without the benefit of pagination. That said, we’ve had some intermittent performance issues with our REST services around the time of your request. The endpoint is working fine on my end now.

On a different note, this list is a public forum, and sharing your private API key with the entire community is never a good idea. I’ve invalidated the API key you shared and replaced it with a new one. There appears to be a different user attached to the API key you were using. Are the two of you part of the same organization? In any case, I’ll follow this up with a private email to the owner of the original API key (CCd), containing the new API key for the account. If you two are related, please ask him or her to share the new API key with you.



On Feb 28, 2020, at 7:13 AM, support at<mailto:support at> wrote:

Name: Francis Nguyen

Email: fr.nguyen at<mailto:fr.nguyen at>




I'm trying to access the BioOntology API at:

Unfortunately, I'm getting a blank page. This URL was working yesterday -- did something about the API change?

Thank you for your time,
Francis Nguyen

bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>

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