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[bioontology-support] [BioPortal] Feedback from Francis Nguyen

Michael Dorf mdorf at stanford.edu
Fri Feb 28 13:39:56 PST 2020


Super! Thanks a lot!

Michael

On Feb 28, 2020, at 1:18 PM, Francis Nguyen <fr.nguyen at mail.utoronto.ca<mailto:fr.nguyen at mail.utoronto.ca>> wrote:

Oh, my apologies, I wasn't aware this was a public forum -- I just used the "Contact Us" link at the bottom of the page. I just updated my API key on our end (And yes, Sergiu and I work together).

Thank you for your help!
-- Francis Nguyen

On Fri, 28 Feb 2020 at 16:02, Michael Dorf <mdorf at stanford.edu<mailto:mdorf at stanford.edu>> wrote:
Hi Francis,

Thank you for contacting support. The /submissions endpoint is naturally a bit slower, as it retrieves roughly 1000 records without the benefit of pagination. That said, we’ve had some intermittent performance issues with our REST services around the time of your request. The endpoint is working fine on my end now.

On a different note, this list is a public forum, and sharing your private API key with the entire community is never a good idea. I’ve invalidated the API key you shared and replaced it with a new one. There appears to be a different user attached to the API key you were using. Are the two of you part of the same organization? In any case, I’ll follow this up with a private email to the owner of the original API key (CCd), containing the new API key for the account. If you two are related, please ask him or her to share the new API key with you.

Thanks,

Michael



On Feb 28, 2020, at 7:13 AM, support at bioontology.org<mailto:support at bioontology.org> wrote:


Name: Francis Nguyen

Email: fr.nguyen at mail.utoronto.ca<mailto:fr.nguyen at mail.utoronto.ca>

Location: https%3A%2F%2Fbioportal.bioontology.org<http://2fbioportal.bioontology.org/>%2F

Feedback:

Hello,

I'm trying to access the BioOntology API at:

http://data.bioontology.org/submissions/?apikey=8ac0298d-99f4-4793-8c70-fb7d3400f279&display_context=false&display_links=false&include=acronym%2Cdescription%2Cname%2Contology%2Creleased%2Cstatus%2Cversion

Unfortunately, I'm getting a blank page. This URL was working yesterday -- did something about the API change?

Thank you for your time,
Francis Nguyen

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