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[bioontology-support] [BioPortal] Feedback from Steven Paul Emrick

John Graybeal jgraybeal at
Thu Jan 23 15:15:59 PST 2020

Hi Steven, Allyson, and others inconvenienced this morning,

With apologies for the belated notice: The system was in fact down this morning, and some services were intermittently offline in the hours preceding its outage.  We had a sudden surge of requests that led to the outage, and brought it back online by about 9:45 AM PT (1645 GMT).

We are investigating the original cause and will look to address that problem as well.  Thank you for your reports.


On Jan 23, 2020, at 5:41 AM, support at<mailto:support at> wrote:

Name: Steven Paul Emrick

Email: spe at<mailto:spe at>



Hello - I am trying to access the Allotrope Foundational Ontology at this URL:

I'm getting an error message - is the site functioning properly? Thank you.

From: support at<mailto:support at>
Subject: [bioontology-support] [BioPortal] Feedback from Allyson Lister
Date: January 23, 2020 at 5:40:05 AM PST
To: support at<mailto:support at>, contact at<mailto:contact at>

Name: Allyson Lister

Email: contact at<mailto:contact at>



Trying to view any ontology in BioPortal, e.g., is resulting in what I believe is a 500 error, and a message stating "We're sorry but something has gone wrong. We have been notified of this error." Is there something wrong with the site, or is it just me?

thanks :) Allyson

John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360

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