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[bioontology-support] [BioPortal] Feedback from Steven Paul Emrick

Steven P. Emrick SPE at USP.org
Thu Jan 23 17:19:26 PST 2020


Thank you John for the prompt response.

Best
Steve

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: John Graybeal <jgraybeal at stanford.edu>
Sent: Thursday, January 23, 2020 6:15:59 PM
To: NCBO User Support <support at bioontology.org>
Cc: Steven P. Emrick <SPE at USP.org>; FAIRsharing Team <contact at fairsharing.org>
Subject: Re: [bioontology-support] [BioPortal] Feedback from Steven Paul Emrick

Hi Steven, Allyson, and others inconvenienced this morning,

With apologies for the belated notice: The system was in fact down this morning, and some services were intermittently offline in the hours preceding its outage.  We had a sudden surge of requests that led to the outage, and brought it back online by about 9:45 AM PT (1645 GMT).

We are investigating the original cause and will look to address that problem as well.  Thank you for your reports.

John


On Jan 23, 2020, at 5:41 AM, support at bioontology.org<mailto:support at bioontology.org> wrote:


Name: Steven Paul Emrick

Email: spe at usp.org<mailto:spe at usp.org>

Location: https%3A%2F%2Fbioportal.bioontology.org<https://nam03.safelinks.protection.outlook.com/?url=http%3A%2F%2F2Fbioportal.bioontology.org&data=02%7C01%7Cspe%40usp.org%7Cfa0ec05405844d695eca08d7a05a38d4%7C79148c7896124756a5bf788ec2f143ce%7C0%7C1%7C637154181671242490&sdata=TRTYpfMal5bZgh7cPRi8tAm4eU5wnuTbSKvFBxY4QDM%3D&reserved=0>%2F500

Feedback:

Hello - I am trying to access the Allotrope Foundational Ontology at this URL:
https://bioportal.bioontology.org/ontologies/AFO<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbioportal.bioontology.org%2Fontologies%2FAFO&data=02%7C01%7Cspe%40usp.org%7Cfa0ec05405844d695eca08d7a05a38d4%7C79148c7896124756a5bf788ec2f143ce%7C0%7C1%7C637154181671247478&sdata=t1T3T4ans5t2Kc71TYnxt30UiYogJ821mD%2FQAYyww7s%3D&reserved=0>

I'm getting an error message - is the site functioning properly? Thank you.


From: support at bioontology.org<mailto:support at bioontology.org>
Subject: [bioontology-support] [BioPortal] Feedback from Allyson Lister
Date: January 23, 2020 at 5:40:05 AM PST
To: support at bioontology.org<mailto:support at bioontology.org>, contact at fairsharing.org<mailto:contact at fairsharing.org>


Name: Allyson Lister

Email: contact at fairsharing.org<mailto:contact at fairsharing.org>

Location: http%3A%2F%2Fbioportal.bioontology.org<https://nam03.safelinks.protection.outlook.com/?url=http%3A%2F%2F2fbioportal.bioontology.org%2F&data=02%7C01%7Cspe%40usp.org%7Cfa0ec05405844d695eca08d7a05a38d4%7C79148c7896124756a5bf788ec2f143ce%7C0%7C1%7C637154181671252477&sdata=9oDXDJ1BOPNkg45iyAuadvwcTH1fG9%2B5fkm7OY8SZjE%3D&reserved=0>%2F500

Feedback:

Trying to view any ontology in BioPortal, e.g. http://bioportal.bioontology.org/ontologies/PTO<https://nam03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fbioportal.bioontology.org%2Fontologies%2FPTO&data=02%7C01%7Cspe%40usp.org%7Cfa0ec05405844d695eca08d7a05a38d4%7C79148c7896124756a5bf788ec2f143ce%7C0%7C1%7C637154181671257460&sdata=QXDC%2Fv93DoYh4TG6RsdWmZQ5GMym1SsTT4%2B%2BACDk57g%3D&reserved=0>, is resulting in what I believe is a 500 error, and a message stating "We're sorry but something has gone wrong. We have been notified of this error." Is there something wrong with the site, or is it just me?

thanks :) Allyson


========================
John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360



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