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[bioontology-support] Account details error, seeking API key

Michael Dorf mdorf at
Thu Jul 16 14:28:47 PDT 2020

Hi Benjamin,

Thank you for your report. Please accept my apologies for the downtime. The problem was caused by a system glitch that required clearing of our internal cache repositories. The account details page is now back to operational, and you should be able to retrieve your API key directly from there.

Let us know if you are still experiencing issues.

Thank you!


On Jul 16, 2020, at 7:09 AM, Benjamin Rodriguez <brodriguez at<mailto:brodriguez at>> wrote:

Dear Support,

I registered for an account under brodriguez. I need to obtain an API key.
I am able to log in, but I receive a "something has gone wrong" error message when I click link for account details. I assume the API key is under account details. Can you give me my API key?



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