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[bioontology-support] [BioPortal] Feedback from Mary Deane

John Graybeal jgraybeal at stanford.edu
Tue Nov 17 15:27:52 PST 2020


Also we saw an unusual number of reports this morning that could have been caused by cacheing issues in BioPortal itself, so that might have had an impact.

We appreciate getting these reports from our users, they help us understand how the system is behaving. So thank you!

John

On Nov 17, 2020, at 12:06 PM, Mary Deane <mary_deane at clinicalarchitecture.com<mailto:mary_deane at clinicalarchitecture.com>> wrote:

Hi Michael & John,

Wow – thank you both for such a quick response.  I looked first thing this AM and it was back up and running fine.  John, I did try on 2 different Web Brower’s (Chrome & the New Edge) and I did Empty Cache and Hard Reload to no avail – but I’ve only had this happen a couple of times, so thank you again, and I’ll keep trying what you suggest each time as I know I normally do not always do that.

Have a great rest of your week and I hope you all are staying healthy!

Thank you,
Mary

Mary Deane, BSN RN
Clinical Content Analyst
Clinical Architecture
11611 N. Meridian St., 5th Floor, Carmel, IN 46032
o 317.350.1627 | m 317.695.4965
mary_deane at clinicalarchitecture.com<mailto:mary_deane at clinicalarchitecture.com>
<image002.png><https://clinicalarchitecture.com/>




From: Michael Dorf <mdorf at stanford.edu<mailto:mdorf at stanford.edu>>
Sent: Tuesday, November 17, 2020 1:44 PM
To: support at bioontology.org<mailto:support at bioontology.org>
Cc: Mary Deane <mary_deane at clinicalarchitecture.com<mailto:mary_deane at clinicalarchitecture.com>>
Subject: Re: [bioontology-support] [BioPortal] Feedback from Mary Deane

[External Email]
Hi Mary,

Thank you for contacting us. Our stats show slower than normal response times during certain periods of 11/16. Can you please let us know if you are still experiencing issues accessing FMA? It appears to work fine on my end at present.

Thank you,


----------------------------------------------------
Michael Dorf
Chief Software Architect
The National Center for Biomedical Ontology
Stanford Biomedical Informatics Research
mdorf at stanford.edu<mailto:mdorf at stanford.edu>
O: 650-723-0357
M: 650-995-4374
----------------------------------------------------


On Nov 16, 2020, at 1:47 PM, support at bioontology.org<mailto:support at bioontology.org> wrote:

Name: Mary Deane
Email: mary_deane at clinicalarchitecture.com<mailto:mary_deane at clinicalarchitecture.com>
Location: http%3A%2F%2Fbioportal.bioontology.org<http://2fbioportal.bioontology.org/>%2Fontologies%2FFMA%3Fp%3Dwidgets

Feedback:
FMA Classes are not loading today, 11/16/2020: http://bioportal.bioontology.org/ontologies/FMA?p=classes&conceptid=root

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========================
John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360



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