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[bioontology-support] [BioPortal] Feedback from Mary Deane

Mary Deane mary_deane at clinicalarchitecture.com
Tue Nov 17 12:06:24 PST 2020


Hi Michael & John,

Wow - thank you both for such a quick response.  I looked first thing this AM and it was back up and running fine.  John, I did try on 2 different Web Brower's (Chrome & the New Edge) and I did Empty Cache and Hard Reload to no avail - but I've only had this happen a couple of times, so thank you again, and I'll keep trying what you suggest each time as I know I normally do not always do that.

Have a great rest of your week and I hope you all are staying healthy!

Thank you,
Mary

Mary Deane, BSN RN
Clinical Content Analyst
Clinical Architecture
11611 N. Meridian St., 5th Floor, Carmel, IN 46032
o 317.350.1627 | m 317.695.4965
mary_deane at clinicalarchitecture.com<mailto:mary_deane at clinicalarchitecture.com>
[Visit our website at www.clinicalarchitecture.com]<https://clinicalarchitecture.com/>




From: Michael Dorf <mdorf at stanford.edu>
Sent: Tuesday, November 17, 2020 1:44 PM
To: support at bioontology.org
Cc: Mary Deane <mary_deane at clinicalarchitecture.com>
Subject: Re: [bioontology-support] [BioPortal] Feedback from Mary Deane

[External Email]
Hi Mary,

Thank you for contacting us. Our stats show slower than normal response times during certain periods of 11/16. Can you please let us know if you are still experiencing issues accessing FMA? It appears to work fine on my end at present.

Thank you,


----------------------------------------------------
Michael Dorf
Chief Software Architect
The National Center for Biomedical Ontology
Stanford Biomedical Informatics Research
mdorf at stanford.edu<mailto:mdorf at stanford.edu>
O: 650-723-0357
M: 650-995-4374
----------------------------------------------------


On Nov 16, 2020, at 1:47 PM, support at bioontology.org<mailto:support at bioontology.org> wrote:

Name: Mary Deane
Email: mary_deane at clinicalarchitecture.com<mailto:mary_deane at clinicalarchitecture.com>
Location: http%3A%2F%2Fbioportal.bioontology.org<http://2Fbioportal.bioontology.org>%2Fontologies%2FFMA%3Fp%3Dwidgets

Feedback:
FMA Classes are not loading today, 11/16/2020: http://bioportal.bioontology.org/ontologies/FMA?p=classes&conceptid=root

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